Frequently asked questions
🔧 Are Repairs Covered by a Warranty?
Absolutely! Repairs come with a 30-day limited warranty on replacement parts (non-customer faults). Drops, cracks, or water damage aren’t covered though. 😊
🔧 Not Sure What's Wrong with Your Device?
No worries! We’ll diagnose your device for free in just 15 minutes. Need a deeper dive? It’s only £35 for a full hour. Let’s fix it together!
💸 What Payment Methods Do You Accept?
We accept Cash, PayPal, Bank Transfer, Visa Debit, Credit Cards and also Klarna.
🔓 Do You Unlock Phones for Any Network?
Yes, we do. For more information, check out our 'MobilePhone Unlocking' service page @ https://www.blitzingroup.co.uk/uk-network-unlocking
📵 My iPhone Shows "Disabled, Connect to iTunes." What Should I Do?
Your device will need a factory reset using a computer, resulting in data loss.
If you have an iCloud backup, you may retrieve some/all of your data.
Activation requires your iTunes/iCloud account email and password. Go to our service page for information.
📞 How Do I Reach Customer Support?
Our friendly support team is here to help! Reach out via email, WhatsApp, Facebook/Meta, or live chat during business hours.
iPhone Back Glass Repair Time-Frame?
This repair can take 3-4 hours from start to finsh, depending on the iPhone model and severity of damage caused. We usally hope to have the back fully repaired same-day for collection.