🔐 WARRANTY AND RETURNS POLICY

/// Online Store Purchases

🔒 Warranty Coverage:

We offer [30] days warranty that covers any defects in materials or workmanship.

This warranty is valid for the original purchaser only.

🔧 Warranty Claims:

If you experience any issues covered by the warranty, please contact our customer support within the specified warranty period.

We may ask for proof of purchase and product images to process your claim.

🔄 Returns and Exchanges:

We accept returns and exchanges within [14] days from the original purchase date.

The product must be unused and in its original packaging.

Contact our customer support to initiate a return or exchange.

🚚 Return Process:

Our customer support will provide you with a Return Merchandise Authorization (RMA) number.

Write the RMA number on the outside of the package.

We recommend using a trackable shipping method.

Once we receive and inspect the returned product, we will process the refund or exchange.

💸 Refunds:

Refunds will be issued using the original payment method.

Please allow [14] business days for the refund to appear in your account.

⚠️ Non-Returnable Items:

Certain items may not be eligible for return due to hygiene, safety, or other reasons.

Please check the product page for details.

📦 Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact our customer support within [3] days.

We will provide a replacement or refund, including any return shipping costs.

🚫 Exclusions:

The warranty does not cover normal wear and tear, misuse, unauthorized repairs, or customer-caused damage.

We reserve the right to deny warranty claims or returns that do not meet the specified conditions.

🌟 Customer Satisfaction:

Your satisfaction is important to us. If you have any questions or need assistance, please reach out to our customer

support team.

/// Postal Repairs (iPhone Screens & Consoles)

W&R ONL REPAIRS

🔒 Repair Warranty:

We proudly offer a [30]-day warranty for all online repair services, encompassing any defects in materials or workmanship associated with the repair.

This warranty is applicable solely to the original requester of the repair service.

🔧 Warranty Claims:

If you encounter any issues within the warranty period, please promptly reach out to our customer support. To facilitate the claims process, we may request proof of the repair service and images detailing the concerns.

🔄 Revisions and Adjustments:

We permit revisions and additional adjustments within [14] days from the completion of the initial repair. The item should be in the same condition as when it was returned following the initial repair. Contact our customer support to initiate any revisions or adjustments.

🚚 Return Process:

Upon notifying our customer support, you will be provided with a Repair Authorization Number (RAN). Clearly mark the RAN on the outside of the package. For tracking purposes, we recommend using a shipping method with tracking capabilities. Once we receive and assess the repaired item, we will proceed with the necessary actions, be it a refund or further repairs.

💸 Refunds:

Refunds will be processed using the original payment method. Please allow [14] business days for the refunded amount to reflect in your account.

⚠️ Non-Returnable Items:

Certain items may not be eligible for return due to safety, compatibility, or other reasons. Please refer to the repair service details for specific information.

📦 Damaged or Incorrect Repairs:

If you receive an item with issues related to the repair, such as damages or incorrect adjustments, please notify our customer support within [3] days. We will promptly arrange for a replacement or refund.

🚫 Exclusions:

The warranty does not extend to normal wear and tear, misuse, unauthorized adjustments, or damages caused by the customer. We retain the right to reject warranty claims or returns that fail to meet the specified conditions.

🌟 Customer Satisfaction:

Your satisfaction is our top priority. If you have any inquiries or require assistance, please do not hesitate to contact our dedicated customer support team.